Free support is available for Access Manager.  The user forum is regularly monitored and answers to questions can be received within minutes.  We aim to respond to all support enquires within 24 hours.

For instant answers to questions, try the following resources:

To report a software error visit the 'Fault and Error Reports' forum.  If possible, the error will be fixed and included in the next update of Access Manager.

For issues that cannot be resolved by reading this Help Documentation or visiting the user forum send an e-mail to:

Important: Always include the full Access Manager version number in e-mails and forum postings.  To find this information, click 'About' on the Help menu. To receive priority support, include your Product Key.  This can be found on the 'Register' window on the Tools menu.

Access Manager Professional Edition users receive free priority e-mail support.