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Why does Access Manager sometimes revert to the Free Edition

 
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Richard
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Joined: 17 Dec 2003
Posts: 986
Location: UK

PostPosted: Fri Apr 07, 2006 4:12 pm    Post subject: Why does Access Manager sometimes revert to the Free Edition Reply with quote

When the Access Manager icon is double-clicked from the Windows 'Quick Launch' toolbar, Access Manager is actually opened twice. The second copy of Access Manager is not able to open the config file and the settings & preferences, including the Professional Edition Product Key, are unavailable.

The solution is to try not to launch 2 copies of Access Manager at the same time. If you keep a backup copy of the AccessManager.config file you can restore it if the problem occurs.
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pseudoid



Joined: 27 Jan 2004
Posts: 34
Location: SoCal

PostPosted: Mon Feb 19, 2007 10:25 pm    Post subject: Reply with quote

This topic should be a sticky!
It worked for me!
---------------------------
Would you also discuss any possible security risk(s) associated with a back-up of "AccessManager.config" file?
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Richard
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Joined: 17 Dec 2003
Posts: 986
Location: UK

PostPosted: Mon Feb 19, 2007 11:06 pm    Post subject: Reply with quote

This problem is fixed in version 2.1.58.

I am not aware of any security issues with the config file.
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pseudoid



Joined: 27 Jan 2004
Posts: 34
Location: SoCal

PostPosted: Tue Feb 20, 2007 10:14 am    Post subject: Reply with quote

While using fully updated WinXP Pro, my copy of AM (version2.158) reverted back to the FREEware version, yesterday.
However, I did not have two distinct instances running at the same time and/or AM was not minimized to the TaskTray.
I had simply clicked on the desktop shortcut icon to launch AM as normal: The AM log-in dialog only showed the password (but NOT the UserName) entry field.
Lucky for me, replacing the AccessManager.config file allowed me to recover it back to the AM Pro again.
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oldfellow



Joined: 03 Jan 2006
Posts: 5

PostPosted: Tue May 20, 2008 8:41 pm    Post subject: Reply with quote

I keep all my stuff on a usb drive which has suddenly reverted to free. Only ever open the stuff on the usb drive tho I do sometimes back it up to somewhere on the C drive. How do I get the USB drive back to the pro version without losing everything?
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Richard
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Joined: 17 Dec 2003
Posts: 986
Location: UK

PostPosted: Wed May 21, 2008 6:04 am    Post subject: Reply with quote

You can re-enter your Product Key details and Access Manager will revert to the Professional Edition.
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